For Residents Frequently Asked Questions (FAQs)
Move-out Procedure
I want to know about the presence or absence of a move-out inspection.
■ What is a move-out inspection?
When vacating the room, the customer and the management staff member will check the apartment together for any areas that need repair.
• It is conducted during daylight hours on weekdays, after all belongings have been removed and nothing is left in the room.
• If you choose the “No Room Inspection” option, the management staff will check the room on your behalf, and your presence is not necessary.
■ How do I choose whether to have a move-out inspection or not?
You select your preference on the Move-out application page.
page.
page.
• If there is significant damage or staining in the room, please proceed with the room inspection.
• If there is no significant damage or staining, we recommend choosing no inspection.
※ In the following cases, an inspection is required regardless of damage:
1. If you have kept pets.
2. If you did not enroll in the “(Prepaid)Flat-rate cleaning fee“ plan.
Additionally, depending on usage conditions, we may request an inspection.
■ How is the date and time for the move-out inspection decided?
You register your preferred date on the (Prepaid)Move-out appplcation.
page. When necessary, you can also make changes on the same page.
page. When necessary, you can also make changes on the same page.
■ If no inspection is conducted, how will repair details and settlement fees be explained?
We will check the room within a few days after it is vacated, and the staff member will contact you with further details upon completion.
■ I can’t select “No Inspection” on the move-out application screen.
Depending on your contract, you may not be able to select this option (e.g., if you kept pets or did not enroll in the “(Prepaid)Flat-rate cleaning fee” plan).
Most Asked Questions
Copyright© Daito Trust construction Co., Ltd. All rights Reserved.