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36 results found for PAYMENT

• Change Payment Method

  Rent payment methodThe payment can be made either by automatic direct debit or credit card payment. Other payment method, such as electronic money etc., are not ...

• I pay my rent by credit card, but I still received a payment slip

  The payment slip is mailed to the tenant when the rent payment by a credit card was not successful. Please pay your rent with the payment slip.We ask the credit ...

• Rent payment was not debited due to insufficient balance

  If the rent payment was not debited, please pay by the following ways.  Note that it may be charged a late administration fee. Check your contract’s information...

• I received a convenience store payment slip for my rent, but the deadline for payment has passed

  We will send you a payment link that can be used at a convenience store through a text message to your mobile number. [1] Please send a mobile number that you st...

• Do you accept a credit card for my rent payment?

  ...e. ■Method 1. To change payment method, please log in to our app “ruum,” then choose [各種手続き (Various procedures)] -> [お支払い情報変更(Change paym...

• Can I pay in installments (revolving payments)?

  We do not accept installment payments for rent.

• When do I get charged if my payment method is credit card

  ...t card company to process the payment (charge).e.g.) Process around the middle of January →　February rent

• I want to know the payment date

  ...act details. Please check the payment due date (支払い期限) on your lease contract.If it falls on Saturday, Sunday, or public holiday, the debit will be made...

• I would like to check the amount of rent debited

  ■How to check your rent payment statementIf you register your apartment to our app “ruum,” you can check your rent statement via the app or the website. Also, yo...

• How to change my credit card into another one

  ■Method 1. Please log into “ruum,” go to [Various procedures (各種手続き)] and click [Change payment method (お支払い情報変更)]. ※Please click here to register...

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